Benchmarking for Gold

Benchmarking for Gold

Sixteen years ago I discovered that public MAP surveys available in the CPA firm market weren’t very helpful in benchmarking CPA firms. So I created my own. It was one of the best decisions I ever made. CPA firms sometimes … Continued

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Make $25,000 from Your Own E-Mails

Make $25,000 from Your Own E-Mails

To say that e-mail usage is ubiquitous would be an understatement. Partners routinely tell me that they send and receive/read hundreds of client emails a month. Email has got to make anyone’s short list of great productivity enhancers of the … Continued

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2014 CPA Firm Industry Trends: What We Saw

2014 CPA Firm Industry Trends: What We Saw

As another year comes to a close, I find myself reflecting on the prevailing trends in our industry and looking ahead to how these influences will shape the coming year. Partner compensation The exodus from formula comp systems to compensation … Continued

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How Much Admin Expense Should a Firm Incur?

How Much Admin Expense Should a Firm Incur?

A reader whose firm traditionally measures admin expense as a percentage of revenue recently queried whether we could share any industry benchmarks along these lines. There are 3 metrics used for measuring admin expense: (a) Admin personnel as a percent … Continued

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