Posts by Amanda Lilley, CPA, SHRM-CP, PHR
In CPA firms today, it’s common to find professionals from at least four generations working together: Baby Boomers, Generation X, Millennials, and Generation Z. Each group brings unique experiences, values, and perspectives to the workplace, creating both opportunities and challenges for collaboration. To thrive in this multigenerational environment, it’s essential to understand and embrace the…
The accounting profession is undergoing a significant transformation, with offshoring and outsourcing emerging as strategic approaches for CPA firms looking to optimize operations, reduce labor costs, and access talent. This trend is reshaping how accounting services are delivered and managed in an increasingly interconnected world. To better understand the current landscape of outsourcing and offshoring…
CPA firms of all sizes are still grappling with how to keep up with the talent market’s demands of higher compensation and more benefits as the staffing shortage continues to place constraints on firms. Years ago, firms would only look at their local markets’ compensation data when benchmarking where their offerings stood in comparison to…
As the intensity of another busy tax season eases, CPA firms can now shift their focus to critical processes that sometimes get overlooked during the hectic months. The post-busy-season months present an ideal opportunity for firm leaders to step back from working “in” the business and start working “on” it. Below is a checklist designed…
Managing the productivity of remote workers is an undeniably critical challenge for many organizations. When offering a remote work option, firm leaders grapple to find the right balance between micromanaging and giving employees too much leniency, especially with newer, less experienced staff. To address these challenges, firms should invest in strategies that give them a…
While Justin Bieber had a hit singing about one less lonely girl, this blog will give you insights into being one less lonely firm by bulletproofing your onboarding (yes-to-desk) experience, so that prospective candidates and new employees feel warm and welcome and your administrative burden is eased. First, I want to clarify the difference between…
As Halloween approaches, CPA firms will need to put more than a bowl of candy in front of their employees to be sure they retain them going into 2024. While the staffing shortage in the industry shouldn’t be news to anyone, now is not the time to let up on talking about the issue –…
Today, the debate on working in the office vs. remotely is raging. Is it more effective for people to work in the office or working remotely? Positions on this issue vary significantly depending on who you ask: Partners vs. staff? Older vs. younger people? Those at firms in large cities vs. small? The last few…
We polled our audience of CPA firms to find out the average turnover percentage in 2022 and what retention strategies firms plan to implement after this latest winter busy season to try to keep staff from joining the mass exodus that is common for public accounting professionals at this time of year. Based on 63…
Firms use compensation as a standard reward for performance in areas such as meeting billable hours expectations, performing at a high technical level, delivering exceptional client service, taking on additional training or leadership duties, or mentoring staff. Just as importantly, firms use compensation to give employees something to look forward to. Employees are motivated to…
Amanda Lilley, CPA, SHRM-CP, PHR
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